When Love Is Your Strategy: Building a Business from the Heart

Send us a text “If you have a team, they need to know you care—that’s love.” What if the missing edge in your business isn’t more tactics—but more heart? On today’s episode of Doing Business with a Servant’s Heart, Steve Ramona sits down with Mark, a longtime entrepreneur who blends Sufi spiritual wisdom with business practice. Their conversation begins with the quirky origin of “Heart of Business” (including a story about an erotic photographer and a name change!), then gently opens into ...
“If you have a team, they need to know you care—that’s love.”
What if the missing edge in your business isn’t more tactics—but more heart?
On today’s episode of Doing Business with a Servant’s Heart, Steve Ramona sits down with Mark, a longtime entrepreneur who blends Sufi spiritual wisdom with business practice. Their conversation begins with the quirky origin of “Heart of Business” (including a story about an erotic photographer and a name change!), then gently opens into deeper territory—how do we bring love, authenticity, and vulnerability into the hard-nosed world of commerce?
Mark and Steve talk about how love isn’t a weakness—it’s the differentiator in trust, loyalty, and lasting impact. They share stories of radical employee care (letting someone pause work to grieve, and then seeing productivity return quickly), authenticity in leadership (showing emotion in front of your team), and the challenge of letting go of a former identity (Mark once worked as a paramedic). You’ll hear how being a father reshaped Mark’s leadership style, how punk rock taught him to challenge rules and create from scratch, and how the “soft” inner work actually supports sustainable growth.
If you’ve ever felt tension between your values and your business, or worried that bringing your full self to work might hurt your bottom line—this conversation is your permission slip. Let’s start today: How will you serve? What impact will you make?
P.S. If you’re resonating with this heart-forward business approach, I’d love you to download Mark’s book Heart‑Centered Business as your next step into aligning purpose and profit.
https://heartcenteredbusinessbook.com/
https://inphone--strategiesthatstick.thrivecart.com/epicimpactbook/
https://epicimpact.ai/
Doing Business with a Servant's Heart Named Top 20 Small Business Marketing Podcast
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